• Provide first and second line support staff for all issues with laptops both in office and site locations
• Manage active directory accounts, including creation and deactivating
• Provide advice and guidance on mobile network and devices, including configuration of mobile handsets for email
• Carryout project work including help with the specification and implementation
• Update and maintain all software and asset registers
• Provide support for server backups (both server and user).

• Ability to work on own initiative, taking ownership of issues from inception to resolution
• Possess good problem solving and troubleshooting skills to resolve issues quickly and efficiently
• Experience with project work and user support
• Excellent team working skills
• Experience with working under pressure
• Excellent time keeping skills
• Excellent telephone manner
• Possess a full UK Clean driving licence
• A strong knowledge of these following systems: Windows 10 & 11 professional, Microsoft 365, Active Directory, Exchange Online, Antivirus software, Android and IOS management

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.