Your new role

As part of the End User Services team, you will be working on-site based in our Irvine manufacturing facility providing 1st line IT support.

• Incident and service request management
• Support user onboarding, integration, and lifecycle management of IT hardware.
• Collaborate with global teams to resolve advanced IT issues.
• Deliver basic training and guidance to end users.
• Manage Software licences, access, and system documentation.

What you'll need to succeed:

• Significant years of experience within IT Support in customer-facing roles.
• Proficiency with Windows, Microsoft 365, mobile devices, and MDM tools (Intune/SOTI).
• Relevant certifications (CompTIA A+, Microsoft, ITIL) are desirable.
• Experience in manufacturing or laboratory environments is a plus.

• 21 hours spread across 3 working days
• £172.40 day rate
• Chance to work alongside an experienced IT Support team
• Role within a multinational pharmaceutical company

What you need to do now :

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.