Your new company

A large-scale government organisation.

Your new role

Seeking a reliable and proactive IT Support Technician to join our Hub Operations team and ensure smooth service delivery across our IT systems and assets

What you'll need to succeed

• Ticket Queue Management: Monitor and resolve support tickets efficiently, ensuring updates and resolutions meet contractual SLAs.
• Asset & Inventory Control: Manage intake and dispatch of IT assets, maintain accurate inventory records, and oversee scanning of items in/out of locations.
• Disposal Coordination: Execute disposal of IT equipment in line with environmental and contractual guidelines.
• Hardware Triage & Repair: Diagnose and repair in-warranty hardware issues, liaising with vendors for parts and returns.
• Locker Maintenance: Replenish IT lockers to ensure essential equipment is always available.
• Service Improvement: Spot and escalate service issues or improvement opportunities for the Team Leader.
• Security Clearance: Must hold an active SC Clearance.
• Experience: Proven background in IT support or hardware repair.

What you'll get in return

• £18.87 per hour

• A chance to work in

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.