Your new company

A global biopharmaceutical company headquartered in Brussels, Belgium. It specialises in the research, development, and commercialisation of innovative medicines for people living with severe diseases, particularly in the areas of neurology and immunology.

Your new role

• Provide hands-on support for end users across hardware, software, and network-related issues.
• Troubleshoot and resolve issues related to Windows 10, Microsoft 365, and in-house applications.
• Build and configure laptops and PCs using SCCM.
• Prepare and install new hardware including desktops, laptops, monitors, and docking stations.
• Support AV and Teams meeting setups.
• Perform basic network tasks including patching and cabling.
• Deliver user training sessions, both in person and via teams.
• Operate the Kiosk Bar, welcoming users and providing walk-up support.

What you'll need to succeed

• Strong customer service and communication skills, with the ability to support users at all levels.
• Experience in a corporate IT support environment.
• Familiarity with ITIL practices and service management.
• Experience supporting mobile and handheld devices (Intune, DEP).
• Good administrative skills with attention to detail and SLA awareness.
• Ability to work independently, manage time effectively, and remain calm under pressure.
• Fluent in English with strong verbal and written communication skills.

What you'll get in return

• £18.87 Per Hour

• A chance to work for a global biopharmaceutical company

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.