IT Service Manager

4809511
  • Job type

    Contract
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Project Management
  • Industry

    Insurance
  • Pay

    530
  • Closing date

    1 Jul 2026

IT Service Manager - Global Insurance Company

Currently seeking an IT Service Delivery Manager for a 12+ month contract, inside IR35, at a rate of £530 per day for a global Insurance company. The successful candidate must have experience working in Lloyds of London or similar insurance companies.


Key responsibilities include:
  • Maintenance and update of vendor key performance indicators and providing feedback to enhance vendor and supplier services.
  • Creation of basic Service Level Agreements (SLAs) and Operational Level Agreements (OLAs) with internal teams.
  • Management of onboarding readiness for 28 affiliates, including trackers, risks, milestones, and readiness reports.
  • Support for Network service managers regarding license inventory and usage, capacity, transfers, and optimization opportunities.


Choosing your next role takes careful consideration. I'm here to help you take your career forward, so if you'd like to know more about this role, or just want a confidential catch-up about what you're looking for, feel free to reach out on the details below.

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Talk to Robert Cook, the specialist consultant managing this position

Located in London-City, 5th Floor, 107 Cheapside, Telephone 020 3465 0192
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