IT Service Delivery Manager
JOB_53650374754837Job type
ContractLocation
Hams HallWorking Pattern
Full-timeSpecialism
AutomotiveIndustry
AutomotivePay
Competitive hourly rate
IT Service Delivery Manager – Hams Hall
Hays are delighted to be working with our global client, one of the world’s most successful premium manufacturers of cars, motorcycles, and provider of premium services. Our client demonstrates a commitment to innovation, sustainability, and product responsibility all the way from development to production. Their aim is to play a dynamic and innovative role in shaping the face of mobility. Our client highly values each and every person; their passion, commitment, uniqueness and contribution to shaping the future success of their business.
Hays are recruiting for an exciting opportunity for an IT Service Delivery Manager to join our client on an ongoing long-term temporary assignment for an approximate duration of 12 months.
Location: Hams Hall
Assignment type: Temporary, ongoing basis where you will be engaged via Hays
Working environment: Office-based
Hours per week: 40
Pay type: Competitive hourly pay rate
Your new role –
As the IT Delivery & Operations Specialist, you will focus on PKT & existing HHP activities.
IT Business Systems Analysis work involves acting as a liaison between the business / end users and IT systems development teams for business needs requiring IT-based solutions including:
• Identifying and analysing business needs, conducting requirements gathering, and defining scope and objectives
• Making recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology
• Researching business requirements and documenting the relationships between the components of the application system (i.e., end users, business processes, data, applications, and devices)
• Translating business requirements into application requirements.
• Ensuring that all global development trends of the business, central technologies and locations / plants are considered
• Project Management of investigation requests, functional enhancements and new solutions
What you’ll need to succeed –
• University educated with a focus on computer science, industrial engineering, business administration or mathematics with a focus on IT.
• Excellent knowledge of business processes.
• Experience of project management and methodologies, particularly Agile.
• A good knowledge of Written and Spoken English is required, and knowledge of German is a distinct advantage.
What you’ll get in return –
- Competitive hourly rate along with an annual performance-related bonus.
- Hybrid working is available after the initial onboarding period at the manager's discretion.
- Free parking on-site with access to a subsidised restaurant.
- Subsidised gym membership at Plant Oxford for agency workers
- Access to Ben – a flexible employee benefits portal offering support across a wide range of topics such as mental health well-being, financial or legal matters.
What you need to do now –
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
For any further information please speak to: Shanteece Munroe
IT Service Delivery ManagerJOB_536503747548372026-01-062026-04-06
Talk to Shanteece Munroe, the specialist consultant managing this position
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JOB_53650374754837