As part of a high-performing HR function, you’ll be at the heart of shaping the firm’s employee experience and ER strategy.

Your new role
This is a senior leadership opportunity within the UK Employee Relations (ER) team, reporting directly to the Head of ER. You’ll play a strategic role in evolving the ER operating model, driving service excellence, and leading complex ER initiatives across the business.
Key responsibilities include:

• Leading ER service delivery, innovation, and continuous improvement.
• Acting as a senior escalation point for complex ER matters, including TUPE, M&A, and organisational change.
• Driving performance against SLAs and KPIs, using data and analytics to inform proactive interventions.
• Coaching and developing a team of ER specialists to deliver credible, risk-based solutions.
• Partnering with senior stakeholders to deliver commercial, people-focused outcomes aligned with business goals.
• Championing transformation and leveraging technology to streamline ER processes.
• Deputising for the Head of ER and contributing to the wider ER leadership team.

This is a high-impact role where your expertise will shape the future of ER in a dynamic, people-first environment.

What you’ll need to succeed
We’re looking for a credible, commercially minded ER leader who brings:

• Deep knowledge of UK employment law and extensive experience in complex ER case management.
• A proven track record of leading and developing high-performing ER teams.
• Strong service delivery focus, with experience managing performance against SLAs and KPIs.
• A data-led approach with excellent analytical and reporting skills.
• Experience in managing ER aspects of TUPE, M&A, and organisational change.
• A continuous improvement mindset and experience leveraging technology to optimise ER processes.
• Exceptional stakeholder management and influencing skills, with the ability to build trust and inspire confidence across all levels of the business.

What you’ll get in return
You’ll join a collaborative, inclusive culture that values your contribution and supports your growth. Benefits include:

• A competitive salary and flexible benefits package.
• Hybrid working and a culture that supports work-life balance.
• Access to industry-leading learning and development programmes.
• The opportunity to shape strategic ER in a globally respected firm.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.