We're looking to recruit an experienced and proactive Income Officer to support our social housing client in Warrington on a full-time, temporary basis until the end of March 2026.

Your new role

• Monitor and manage your own caseload of rent accounts to maximise income and minimise arrears

• Take early intervention and enforcement action where appropriate to recover outstanding debts

• Complete income and expenditure assessments and vulnerability reviews to agree affordable repayment plans

• Prepare and issue notices, court papers and liaise with Enforcement, Tenancy Sustainment and Neighbourhood Officers to ensure joined-up support

• Work closely with external agencies such as Local Authority and Benefit teams to maximise income

• Identify and report safeguarding concerns in line with company policy

What you'll need to succeed

• Experience of managing rent arrears, income collection or debt recovery within a social housing or similar environment

• Strong knowledge of welfare benefits and housing-related legislation

• Excellent communication and interpersonal skills

• Experience of completing expenditure and vulnerability assessments

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

• Office based working

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.