ICT Technician

2/3-Month Initial Contract
Onsite in Hampshire
Rate to be discussed

Your new company

You’ll be joining a forward‑thinking client based in Hampshire, supporting critical ICT operations that underpin emergency response, Service-wide communication systems, and essential infrastructure. The organisation values professionalism, collaboration, continuous improvement, and delivering high‑quality service to internal and external stakeholders.

Your new role

As an ICT Technician, you will be responsible for the installation, maintenance, configuration, and support of ICT hardware and software across the Service. Day‑to‑day activities include delivering and decommissioning equipment, supporting Command and Mobilising systems, installing cabling and network devices, maintaining accurate records, and providing technical support to users at all levels. You will also contribute to project delivery, support the out‑of‑hours rota, liaise with 3rd‑party suppliers, produce documentation, and may attend operational incidents when ICT support is required.

What you'll need to succeed

• Delivering, installing, decommissioning, and maintaining ICT equipment throughout the Service, ensuring adherence to relevant Service Level agreements (SLA’s)

• Maintenance Support and Installation of Command and Mobilising systems

• To achieve and maintain technical expertise enabling installation, maintenance, support, and configuration of ICT Hardware deployed across the Service

• To act as a mentor and coach in areas of expertise, to propagate Best Practice in all areas of ICT Service Delivery.

• To liaise with 3rd party suppliers of ICT hardware and services ensuring measurement and adherence to agreed SLAs.

• The installation, configuration, and maintenance of ICT software

• Maintaining a good working relationship with all users at all levels across the Service

• Installing cables, sockets, racks, and other ICT equipment

• Evaluation of new hardware and software

• Assisting with ICT System Administration

• Supporting the ICT Service Desk staff and growing knowledge across the department

• Maintaining accurate records of faults, configuration changes, work undertaken and interaction with customers and suppliers on the ICT Service Management system

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.