IBA Account Handler
JOB_53511594736360Job type
PermanentLocation
LondonWorking Pattern
Full-timeSpecialism
Credit ControlIndustry
InsurancePay
£40k - £55k
IBA Account Handler
Your new company
An established and forward-thinking insurance brokerage based in London, offering a hybrid working model (typically 2–3 days in the office). This organisation is known for its inclusive culture, commitment to employee development, and vibrant office environment. With a strong focus on flexibility, wellbeing, and career progression, it’s a place where you’re encouraged to shape your role and grow across a wider group.
Your new role
- Investigating and allocating cash
- Driving credit control and ensuring timely debt collection
- Managing payments for claims and return premiums
- Producing accurate and timely management information (MI)
- Liaising with internal departments and external stakeholders to resolve queries
- Preparing and dispatching statements of account
- ️ Ensuring compliance with FCA CASS 5 Client Money Rules
- ️ Maintaining accurate ledgers and financial records
- Identifying potential bad debts and escalating appropriately
- Building strong relationships to support financial performance
What you'll need to succeed
- Previous IBA experience
- Strong MS Office skills
- Knowledge of Global XB (preferred)
- Excellent written and verbal communication
- Ability to influence stakeholders and resolve queries
- Professional, resilient, and proactive approach
What you'll get in return
- Competitive salary
- 10% employer pension contribution (with 5% employee input)
- Generous annual leave entitlement
- Private medical insurance
- Annual bonus scheme
- Discounts at major retailers, gyms, restaurants, and more ️
- Access to wellbeing programs and career development support
- A lively, inclusive culture with regular social events and recognition initiatives
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Talk to Ben Court, the specialist consultant managing this position
Located in London-City, 5th Floor, 107 Cheapside, Telephone +443330106213