Your new company

Large and well established organisation in the public sector. Friendly and supportive, value-led.

Your new role

• Review and improve transactional processes, identifying inefficiencies and redesigning workflows to improve accuracy, speed, and user experience across the employee lifecycle.
• Reorganise the HR system, shifting to a customer-centric interface
• Work with cross-functional teams
  to ensure system and process changes align with the project’s shared services vision and interoperability requirements.
• Develop and implement streamlined processes
  that support self-service, automation, and data integrity, reducing manual interventions.
• Create clear documentation and training materials
  to support the transition to new systems and processes, ensuring consistency and ease of adoption across all user groups.
• Monitor and evaluate the impact of changes, using feedback and performance metrics to refine solutions and support continuous improvement in readiness for shared services integration.

What you'll need to succeed

• Experience of managing, or involved in projects, to implement or improve HR systems
• Experience of using HR Service Desk software
• Experience of working with HR systems
• Experience of working in an HR Operations function directly, preferably managing service delivery of the function in a team leader / specialist capacity.
• Good understanding of the wider HR context and interactions across specialisms.

What you'll get in return

Competitive date rate and great team to work with.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.