Your new company

A forward‑thinking, high-performing organisation undergoing significant transformation within its People function. You’ll join a newly shaped People Shared Services (PSS) team designed to deliver a high‑quality, consistent and customer‑focused HR service. The team works collaboratively across People Operations, ER, Payroll, Data and Change, supporting managers and employees across the business.

Your new role

As the senior People Operations Manager, you will lead the day‑to‑day operations of the PSS operation, ensuring efficient, accurate and compliant HR service delivery. You’ll oversee core processes including onboarding, offboarding, employee data management and benefits administration, while driving workflow management, performance and continuous improvement. You’ll coach and develop a team of advisors, build clear career pathways into specialist HR roles, and support wider People projects. You’ll also play a key role in governance, data accuracy, GDPR compliance and business continuity planning, working closely with senior stakeholders to ensure the People Hub meets evolving business needs.

What you’ll need to succeed

What you’ll get in return

You’ll play a key role in shaping a modern, efficient People Hub and have the opportunity to influence process design, service delivery and team development. You’ll gain exposure across the full People function, with clear opportunities to grow your leadership capability and contribute to wider People transformation initiatives.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact your Hays consultant, [email protected], to discuss the opportunity in more detail.