Your new role

• Ensure employee data changes are entered accurately and in a timely manner in line with payroll cut-off dates.
  • Managing cases in the HR Data Team queue of the Oracle RightNow system and responding to queries within SLAs.
  • Conducting regular cleansing activities on the iTrent data to maintain the accuracy of the data.
  • Involvement in system upgrades and UA Testing.
  • Ensure all activities are conducted in line with UK legislation, including GDPR and Code of Conduct.

Collaboration:
• Working very closely with other teams, such as our HR Business Partners, hrDirect, Payroll, Pensions, Car Fleet, HR Systems and HR Reporting teams.
• Training the HR community on iTrent systems i.e., iTrent, myDetails and People Manager.
• Attendance at and contribution to meetings as required by the HRSD Team Leader and HRSD Manager.

Continuous Improvement:
• Participation in projects as requested, including continuous improvement to the service we offer.
• Review and update our Way of Working, Internal processes and working instructions to ensure they are always accurate.

What you'll need to succeed

• Previous data entry experience using HR Information System (essential).
  • High attention to detail, accuracy, and speed of input (essential).
  • Excellent customer service skills (essential).
  • Demonstrable planning and prioritising skills (desirable).
  • A strong communicator both verbally and in writing.
  • Aptitude to learn new systems.
  • Ability to work under pressure to tight deadlines.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.