This position is a hands-on HR partnering role supporting hotel and corporate teams, with responsibility for translating business priorities into effective people solutions. Acting as the key HR contact, the role ensures day-to-day people practices are aligned with wider business goals while creating a positive and high-performing working environment.

The remit spans the full employee lifecycle, with a strong focus on driving performance through structured review processes, identifying capability gaps, and supporting managers to improve individual and team outcomes. Coaching and guidance are central, equipping leaders to confidently manage development, recognition and performance challenges.

The role also contributes to shaping efficient team structures, advising on workforce planning and contract arrangements to balance operational flexibility with cost-effectiveness.

Improving engagement is another key area, working closely with leadership teams to gather feedback, identify themes and deliver practical initiatives that enhance both employee experience and service delivery.

From a talent perspective, the role leads on succession planning and development activity, ensuring future capability is built within the business and high-potential individuals are identified and supported.

In addition, it supports hiring activity by strengthening manager capabilities in recruitment processes, ensuring a consistent and effective approach to attracting talent.

A significant part of the role involves managing employee relations, partnering with managers on more complex issues while building their confidence and capability to handle people matters appropriately and in line with best practice.

CIPD L5 or equivalent

Experience in either Hospitality, Retail, Leisure etc

Generous pay and benefits & hybrid working

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