• Support project delivery by capturing, analysing, and documenting business and technical requirements for new and changed HR services.
• Engage stakeholders across HR Shared Services, Centres of Excellence, Procurement, Fleet, IT, and external suppliers to validate requirements and ensure alignment.
• Conduct end‑to‑end process reviews, mapping current and future states, identifying gaps, and recommending improvements.
• Collaborate with HRSS and Procurement to align activity with wider transformation initiatives.
• Identify process improvements using structured problem‑solving and options analysis.
• Work with Solutions Architecture and Data Security to ensure proposed solutions meet business and compliance needs.
• Facilitate sign‑off and implementation of future‑state processes, documenting impacts and supporting change adoption.
• Produce project documentation including process maps, business requirements, change requests, options analysis, and UAT materials.
• Support testing activity by preparing test documentation, assisting users, and ensuring alignment with requirements.
• Analyse data flows between systems to ensure process and reporting consistency.
• Plan and support workshops, identifying pain points and contribute to solution design.
• Ensure compliance with secure data sharing, payroll processes, and tax requirements.
• Prioritise requirements using methodologies such as MOSCOW.
• Support project initiation and change control, participate in lessons learnt, and protect business requirements throughout delivery.
• Provide weekly status reporting on progress, risks, issues, and constraints to the HR PM.
• The role is based in Northamptonshire and Hybrid, 1–2 days per week in the office.

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