Key responsibilities:

• Deliver intensive housing and tenancy management services across your property portfolio, including voids, lettings, arrears and tenancy breaches

• Complete tenancy sign-ups and associated paperwork, including Housing Benefit claims

• Chase rent debt, recharge maintenance and service charge arrears, offering tenancy sustainment support and signposting to external agencies

• Conduct regular health & safety inspections and work with the compliance team to ensure checks (e.g. gas, legionella) are completed and certified

• Identify and report repairs, facilitate contractor access, and coordinate maintenance works

• Ensure safeguarding incidents are appropriately recorded, reported and responded to

• Participate in multi-agency stakeholder meetings

What you'll need to succeed

• Tenancy management experience and knowledge of housing law and welfare benefits

• Experience working with vulnerable individuals, including those with addiction and/or mental health challenges

• Full UK driving licence, access to own vehicle, and business insurance

• Enhanced DBS (Preferably on the update system)

What you'll get in return

• Competitive salary

• Temp to perm opportunity

• Hybrid working

• Option to be paid PAYE/Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.