We're looking to recruit an experienced Housing Officer to join our busy social housing client in St Helens, supporting their Neighbourhoods team on a maternity cover contract until the end of July.

Key responsibilities:

• Manage a busy patch of general needs properties, ensuring safe, well-maintained neighbourhoods

• Support tenants with tenancy sustainment, including signposting to relevant services

• Handle low-medium level ASB cases, conducting investigations and working with partner agencies

• Carry out estate inspections, identify improvements and ensure timely follow-up

• Manage breaches of tenancy, prepare documentation including NOSP to serve when required, and liaise with legal teams

• Build strong relationships with tenants, community partners and internal colleagues to deliver excellent customer service

• Respond promptly to enquiries, complaints and safeguarding concerns

What you'll need to succeed

• Previous experience in a Housing Officer/Neighbourhood Officer role within a social housing environment

• Strong understanding of tenancy management, housing legislation and ASB processes

• Experience of handling ASB cases, breaches of tenancy and safeguarding

• Ability to travel across the St Helens area as needed

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE/Umbrella

• Mileage reimbursement

• Hybrid working

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.