We're seeking an experienced Housing Officer to support our Social Housing client on a maternity cover contract until the end of August in St Helens. This is a hybrid role, where you can expect to be out on your patch 2–3 days per week, with a mix of office and homework.

Our client is looking to speak with candidates who've got experience of delivering housing, tenancy and estate management services within a social housing environment, including low level ASB case management, income and tenancy sustainment.

Your new role

• Manage a patch of properties and deliver high-quality tenancy and neighbourhood services

• Carry out a range of visits, including viewings, audits, exchange inspections, reviews and attending evictions.

• Handle mutual exchanges, abandonments, unauthorised occupation including subletting, tenancy fraud and failures to allow access

• Triage all new ASB and tenancy breach cases and manage your own caseload of low/medium level cases in liaison with Enforcement Officers.

• Identify customers at risk of tenancy failure, implement early interventions, signpost to external agencies and support tenancy sustainment

• Prepare and serve notices for breaches of tenancy where required

• Carry out estate walkabouts, ensuring neighbourhoods remain clean, safe and well-maintained

What you'll need to succeed

• Strong background in housing, tenancy and estate management, with a good knowledge of social housing legislation, framework and best practice

• Experience of managing ASB and nuisance cases

• Experience of supporting tenants with low/medium support needs and ability to offer practical tenancy sustainment advice

• Driving licence with access to own vehicle and valid business insurance

What you'll get in return

• Weekly pay

• Competitive hourly rates

• Option to be paid PAYE or Umbrella

• Mileage reimbursement

• Hybrid working

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.