Your new company

We are seeking an experienced and customer-focused Housing Officer to join our client's housing management team on a temporary basis. This is an excellent opportunity for a motivated individual to make a real difference within a well-established housing association committed to delivering high-quality services to tenants and residents.

Your new role

• Deliver a comprehensive housing management service, ensuring compliance with policies and regulatory standards.
• Manage allocations, voids, tenancy sign-ups, and terminations to maintain efficient occupancy levels.
• Support tenants with tenancy sustainment, income management, and welfare advice.
• Handle anti-social behaviour cases and implement effective resolution strategies.
• Conduct regular estate inspections and property visits to maintain safe and attractive neighbourhoods.
• Liaise with contractors and internal teams to coordinate repairs, maintenance, and cyclical works.
• Promote tenant participation through community engagement initiatives and meetings.
• Ensure accurate record-keeping and reporting using housing management systems.

What you'll need to succeed

• Previous experience in a Housing Officer role within social housing or a similar environment.
• Strong knowledge of housing legislation and tenancy management processes.
• Excellent communication and problem-solving skills.
• Ability to manage a varied caseload and work effectively under pressure.
• Proficient in housing management systems and Microsoft Office applications.

What you'll get in return

£26.39 p/h (PAYE)

• Supportive team environment
• Opportunity to make a positive impact in the community

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.