Housing Officer

4807814
  • Job type

    Temporary
  • Location

    Peterborough
  • Working Pattern

    Full-time
  • Specialism

    Social Housing
  • Industry

    Government & Public Services
  • Pay

    Per hour

Job is a Housing Officer for a local Housing Association

Your new company
You will be joining a forward-thinking and community-focused housing provider committed to delivering high-quality housing services and creating sustainable tenancies. With a strong service-first ethos, the organisation prioritises customer wellbeing, proactive support, and collaborative working, offering a progressive environment where employees are empowered to make a genuine difference within local communities.

Your new role
As a Housing Officer, you will play a pivotal role in delivering effective tenancy management services across a defined patch. You will be responsible for managing a diverse caseload, including anti-social behaviour (ASB), tenancy breaches, safeguarding concerns, and tenancy fraud, ensuring fair and consistent outcomes.

What you'll need to succeed
To excel in this Housing Officer role, you will bring:

  • Proven experience in housing management or tenancy services, particularly managing ASB and safeguarding cases
  • Strong ability to manage complex and high-volume caseloads effectively
  • Excellent communication and interpersonal skills, with the ability to influence positive outcomes
  • Experience of working with vulnerable customers and handling challenging situations with empathy
  • Strong organisational and record-keeping skills
  • A full driving licence and willingness to travel across a housing patch
Desirable:
  • Knowledge of housing legislation, safeguarding frameworks, and anti-social behaviour processes

What you'll get in return
  • A rewarding role with real impact on communities and residents’ lives
  • Flexible hybrid working arrangements supporting work-life balance
  • Opportunities for professional development and career progression
  • A supportive, inclusive team culture within a values-driven organisation
  • Competitive salary and benefits package
  • What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Adam Tooley, the specialist consultant managing this position

Located in Birmingham, 3rd Floor, One Colmore Square, Telephone 03330104709
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