Housing Benefit Overpayment Officer
JOB_53713584766606Job type
TemporaryLocation
LondonWorking Pattern
Full-timeSpecialism
Social HousingIndustry
Government & Public ServicesPay
NegotiableClosing date
15 Feb 2026
Experienced housing benefit overpayment officer needed
Housing Benefit Overpayment Recovery Officer
Negotiable Rates
2-month initial contract with potential to be extended
Remote working (just collection of the equipment on the first day)
My client based in Hertfordshire is looking for a Housing Benefit Overpayment Officer to join the team and be dedicated to recovering Housing Benefit overpayments efficiently and compassionately. You will play a key role in ensuring debts owed to the council are collected promptly, while maintaining a professional and supportive approach to all customers.
- Proactively trace debtors to establish current addresses and secure repayment.
- Administer and maintain overpayment accounts with accuracy and attention to detail.
- Negotiate realistic and sustainable payment arrangements in line with council policies.
- Ensure all actions comply with relevant legislation, council procedures, and data protection standards.
- Update system records to reflect factual and current information.
- Collaborate with colleagues to reduce overall debt owed to the council.
- Signpost vulnerable or struggling debtors to appropriate debt advice and support services.
The role is fully remote, you would just need to collect the equipment on the first day. I am looking for someone that has used Academy and has experience of recovering overpaid housing benefits.
Housing Benefit Overpayment OfficerJOB_537135847666062026-01-302026-02-15
Talk to Lauren Fairweather, the specialist consultant managing this position
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JOB_53713584766606