Hire Controller
JOB_53563914744153Job type
PermanentLocation
PooleWorking Pattern
Full-timeSpecialism
Specialist AdministratorsIndustry
ConstructionPay
£26,000 - £30,000
Hire Desk Coordinator
Salary: £26,000 – £30,000 (depending on experience)
Location: Poole Contract: Full-time, Permanent, office based
About the Role
We are seeking a motivated and organised Hire Desk Coordinator to join our team. This is a key role within our business, ensuring that equipment hire operations run smoothly. You will be the first point of contact for the internal employees requiring equipment, responsible for managing bookings, coordinating deliveries and collections, and maintaining accurate records through our IT systems.
This position offers the opportunity to work in a fast-paced environment where attention to detail, communication skills, and customer focus are essential.
Key Responsibilities
- Booking Out Equipment: Manage requests, ensuring equipment is allocated correctly and efficiently.
- Arranging Delivery & Collection: Coordinate logistics with drivers and contractors/employees to guarantee timely delivery and return of equipment.
- Charging & Invoicing: Process hire charges, generate invoices, and ensure accurate billing in line with company procedures.
- Booking In & Checking Returned Equipment: Inspect returned equipment, record condition, and update systems accordingly.
- Operating the Hire Desk: Act as the central point of contact for hire enquiries, providing excellent customer service.
- IT Systems Management: Use company software to record bookings, track equipment, and maintain accurate data.
Skills & Experience Required
- Previous experience in a hire environment (equipment hire, tool hire, plant hire, car or van hire or similar).
- Strong organisational skills with the ability to manage multiple tasks simultaneously.
- Excellent communication and customer service skills.
- Competence in using IT systems to manage bookings and invoicing.
- Attention to detail and accuracy in record-keeping.
- Ability to work independently and as part of a team.
What We Offer
- Competitive salary (£26,000 – £30,000 depending on experience).
- Full training and support to succeed in the role.
- Opportunities for career progression within a growing business.
- A supportive team environment with a focus on customer satisfaction.
- Pension scheme and other company benefits.
Ideal Candidate
This role would suit someone with a background in hire desk operations, logistics coordination, or customer service within a hire environment. You’ll be proactive, reliable, and keen to deliver a seamless service to customers while ensuring operational efficiency.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hire ControllerJOB_535639147441532025-11-132026-02-11
Talk to Sharon Cummings, the specialist consultant managing this position
Located in Bournemouth, 1st floor South, Telephone House, 18 Christchurch RdTelephone 0333 010 5726Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.
JOB_53563914744153