Your new company

You’ll be joining a dynamic and growing organisation that values operational excellence and strategic leadership. This is an exciting opportunity to play a pivotal role in shaping the future of the business, driving efficiency, and ensuring compliance across multiple operational areas.

Your new role

As General Manager, you’ll work closely with senior stakeholders and the Finance Director to lead key operational functions including Health & Safety, Facilities, Quality, and governance. You’ll manage insurance portfolios, oversee contract performance, and ensure robust business continuity plans. Your remit will also include project management of cross-functional initiatives, cost optimisation, and maintaining ISO standards. This is a leadership role with direct line management responsibility for teams within Quality, Facilities, and H&S.

What you'll need to succeed

• Degree-level education or equivalent experience in operations or quality management.
• At least 5 years’ experience in non-sales contract management or a strategic operations' role.
• Strong knowledge of legal frameworks, ISO standards, and insurance governance.
• Proven ability to deliver projects on time and within budget, with demonstrable cost savings.
• Advanced IT skills (Excel, Outlook, Word); SharePoint experience is a plus.
• Exceptional leadership, communication, and stakeholder engagement skills.
• Commercial awareness, strategic thinking, and the ability to thrive under pressure.

What you'll get in return

• 25 days holiday
• Matched 4% pension contribution
• Flexible working hours to accommodate contractor meetings
• Based across two locations (both in Staffordshire)
• Hours: 40 hours per week (typically 9:00–17:30, with flexibility) Direct Reports: Currently one team member – Quality & Facilities Manager

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.