First Line Analyst (L2)

4744112

View Saved Jobs

Save Job

Job type
Contract
Location
Milton Keynes
Working Pattern
Full-time
Specialism
Infrastructure
Industry
Technology & Internet Services
Pay
£16.35/hour (via a Hays approved umbrella company)

Share Job

First Line Analyst | HAYS | Milton Keynes

Join a leading independent technology and services provider as a First Line Analyst (L2)

Job Overview:

Seeking an on-site IT support resource in Milton Keynes to assist with laptop deployments. The role involves configuring devices, updating asset records, and supporting users. during setup.

Location: MK7 8JU - Milton Keynes
Contract: 14th Nov’25-31st Mar’26
Mandatory check : SC Clearance
Pay Rates: Umbrella Rate: £16.35/hour (via a Hays approved umbrella company) PAYE Basic Rate: £12.6/hour
Hours: 37.5 hours a week. Monday – Friday.
Time: 8:30 AM – 5:00 PM

Key Responsibilities:

A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am–7pm. The Analyst will provide technical support and service delivery to Client customers. Responsibilities include incident investigation and resolution, request fulfilment, assisting with problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.

Key Requirements:

Candidates must be SC cleared.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

For more detailed information, or to view other vacancies with this organisation, please visit our dedicated recruitment website https://webmicrosites.hays.co.uk/web/computacenter-tech

Apply through LinkedIn

Talk to Daizy Grover, the specialist consultant managing this position

Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone 01162615005

Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.

JOBS YOU MIGHT LIKE

First Line Analyst (L2)
- Milton Keynes
- £
  £12.6/hour PAYE OR £16.35/hour Umbrella
First Line Analyst (L2)
- Milton Keynes
- £
  £12.6/hour PAYE OR £16.35/hour UMB
First Line Analyst (L2)
- Milton Keynes
- £
  £16.35/Hr through UMB

RELATED COURSE

Build your career with the skills employers need.

The Project Management Course: Beginner to PROject Manager
420 minutes | Beginner
Course Overview
This is the only online course you need to acquire the business acumen to:
- Manage a project on your own
- Understand how to structure projects in large, medium, and small organizations
- Become a project manager
- Get promoted and apply what you learn here to the real business world
- Gain an all-around view of why some projects succeed and why others do not
Target Audience
- University graduates interested in a project management career
- Young professionals who would like to improve their project management skills
- Anyone who wants to learn how to manage an entire project on their own
Learning Objectives
- Learn the fundamental theory and best practices of project management
- Perform an entire project from the beginning until its end, observing real-life scenarios and using practical PM templates!
- Understand the project manager role and acquire the skills needed to become a successful project manager
- Study Agile project management, performed with Scrum
- Learn how to initiate, plan, execute, control, and complete a project
- Develop the skills to manage an entire project on your own
Business Outcomes
- Project management fundamentals
- Improve project management skills
Critical Thinking and Problem Solving
35 minutes | Intermediate
Are you constantly "firefighting"? Does it seem as though problems always appear at the last minute or just before the weekend?
In this course, you will learn strategic steps to prevent much chaos and solve new or recurring problems. Through the use of application exercises and rich multimedia process, your ability to think critically and solve problems effectively and in a timely manner will increase thus propelling your end results to new heights.
Learning Objectives
- Identify and diagnose the root of a problem as opposed to treating symptoms
- Use critical thinking to develop alternate solutions to problems and evaluate potential outcomes
- Choose and implement appropriate solutions and strategies to solve problems
- Ensure success by monitoring progress, verifying resolutions and evaluating results
Time to complete
35 minutes

First Line Analyst | HAYS | Milton Keynes

Apply for this job

JOBS YOU MIGHT LIKE

First Line Analyst (L2)

First Line Analyst (L2)

First Line Analyst (L2)

RELATED COURSE

Build your career with the skills employers need.

The Project Management Course: Beginner to PROject Manager

Critical Thinking and Problem Solving