First Line Analyst (L2)

4744105

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Job type
Contract
Location
Derby
Working Pattern
Full-time
Specialism
Infrastructure
Industry
Aviation & Aerospace
Pay
£12.6/hour PAYE OR £16.35/hour Umbrella

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First Line Analyst (L2) (Contract) – Derby | Join a Leading IT Services Firm

Join a leading independent technology and services provider as a First Line Analyst (L2)

Job Overview:

Seeking an on-site IT support resource in Derby to assist with laptop deployments. The role involves configuring devices, updating asset records, and supporting users during setup.

Location: Derby
Contract: 14th Nov’25-31st Mar’26
Mandatory check: SC Clearance
Pay Rates:
Umbrella Rate: £16.35/hour (via a Hays approved umbrella company).
PAYE Basic Rate: £12.6/hour
Hours: 37.5 hours a week. Monday – Friday.
Time: 8:30 AM – 5:00 PM

Key Responsibilities:

A Security Cleared (Minimum SC) First Line Analyst supporting delivery of a 24/7 x 365 service working in rotating Early, Mid, Late shifts to cover 7am–7pm. The Analyst will provide technical support and service delivery to Client customers. Responsibilities include incident investigation and resolution, request fulfilment, assisting with problem investigations, identifying and generating support documentation, and technical coaching, ensuring adherence to agreed standards and procedures.

Key Requirements:

Candidates must be SC cleared.

How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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Talk to Komal Meenu, the specialist consultant managing this position

Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone +44 333 010 4829

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