Your new company

Hays are looking for an Executive Assistant working for a reputable organisation in Wolverhampton. This role would be to provide comprehensive, proactive, and confidential executive support to the Chief Executive Officer (CEO). The role focusses on managing diaries, communications, and information systems efficiently while collaborating closely with the Senior Leadership team to support the organisation’s strategic objectives. The post holder will act as a key liaison for internal and external stakeholders, ensuring effective business relationships and high-quality administrative support within a fast-paced, policy-driven environment.

Your new role

• Provide high-quality executive support to the CEO.
• Manage the CEO’s diary, including scheduling meetings, travel arrangements, committees, and events.
• Handle the CEO’s internal and external communications promptly and appropriately.
• Prepare, collate, and distribute materials for working groups and meetings; attend meetings, take minutes, and follow up on actions.
• Support strategic projects through research, document drafting, and information collation to assist decision-making.
• Organise and host high-profile events and visits, including venue liaison and negotiation.
• Lead the transition to a paperless office by utilising existing ICT platforms and developing new electronic systems.
• Maintain office supplies inventory and manage purchasing.
• Create and maintain filing and information systems.
• Manage phone calls, mail, and email correspondence.
• Undertake other duties aligned with the role as requested by the CEO.
• Occasionally, work outside normal hours as required.

What you'll need to succeed

• Educated to A-level or equivalent (NVQ Level 3 or national diploma).
• GCSEs (grade A-C) in English and Mathematics or equivalent.
• Degree-level qualification or equivalent experience.
• Business Administration qualification.
• Experience Proven experience in administrative, secretarial, and organisational support in a busy office environment.
• Experience managing complex calendars, coordinating meetings and events.
• Skilled in taking accurate minutes and circulating meeting outputs efficiently.
• Experience in academic or similar professional settings.
• Knowledge and Skills Strong planning skills with the ability to identify key deliverables and critical paths.
• Ability to work independently, be proactive, and apply knowledge flexibly. Excellent written and verbal communication skills, adaptable to different audiences. Ability to maintain confidentiality and exercise discretion with sensitive information.
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace applications.
• Excellent multitasking and workload management skills.
• Resilient, tenacious, and able to work well under pressure.
• Strong interpersonal skills for building and maintaining positive relationships.
• Flexible, proactive, and committed to continuous improvement.
• Commitment: Uphold and promote the organisation’s reputation and values.

• Competitive Salary: Reflective of skills and experience.
• Flexible Working Hours: Support for work-life balance including occasional remote working options.
• Pension Scheme: Employer contributions to a workplace pension plan.
• Professional Development: Access to training, courses, and continuous learning opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.