• To be the main operational and technical point of contact between Mitie and the Client for electrical periodic testing and inspection and related remedial works. Delivering on time, efficiently and to the required standard.
• Attend regular client and management meetings to provide updates and reporting.
• Provide monthly report information for inclusion in the Monthly Operations report issued to the client.
• Arrange and carry out stakeholders to plan and organise work.
• Prepare risk assessments and collate work packs in a timely manner to ensure work is undertaken safely.
• Liaise with building managers to plan shutdowns and testing with minimal impact on client operations.
• Ensure all test equipment is functioning correctly and calibrated. Carry out monthly audits on test equipment to ensure it is in good working order.
• Upon completion of buildings, peer review and sign as supervisor, completed electrical test sheets ensuring compliance with all relevant regulations.
• Issue electrical test certificates and ensure the test record spreadsheet is kept up to date and put copies of test sheets in the Fixed Wire Testing folder on shared drive.
• Log remedial works on Archibus with planner to ensure visibility of works carried out.
• Order materials were highlighted as remedial work by the FWT team.
• Take a proactive approach to customer care, resolving day to day issues and escalating where required.
• Effectively and efficiently manage resources ensuring teams have the materials, equipment, capability and capacity to deliver.
• Take a proactive approach to driving continual improvement through innovation to improve quality, efficiency and process.
• To report all incidents, accidents and near-misses, including non-compliant or unsafe conditions at the earliest opportunity.
• To carry out regular task audits to provide safety and quality assurance.
• Carry out investigations and provide findings as required.
• To coach, mentor and develop team members to reach their full potential, including support to those who underperform.
• Ensure adequate pre-job briefs, supervision arrangements, workface inspections, quality assurance and LFE is completed throughout team operations.
• To ensure all subcontractors engaged to deliver services are managed in accordance with Mitie and client procedures.
• To proactively engage with the team to brief, consult and obtain feedback, addressing concerns and resolving issues.
• Ensure the team are suitably trained and competent, including any SQEP assessments are in place and any gaps in learning are resolved.
• To assist management with all reasonable requests and undertake additional duties in line with capabilities.

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