Deputy Head of ER

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  • Job type

    Permanent

  • Location

    Regional

  • Working Pattern

    Full-time

  • Specialism

    Employee Relations

  • Industry

    Accountancy Firms

  • Pay

    Competitive
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Deputy Head of ER Job, 12m FTC, Hybrid

Your new company

Global Professional Services

As part of a high-performing HR function, you’ll be at the heart of shaping the firm’s employee experience and ER strategy.

Your new role
This is a senior leadership opportunity within the UK Employee Relations (ER) team, reporting directly to the Head of ER. You’ll play a strategic role in evolving the ER operating model, driving service excellence, and leading complex ER initiatives across the business.
Key responsibilities include:
  • Leading ER service delivery, innovation, and continuous improvement.
  • Acting as a senior escalation point for complex ER matters, including TUPE, M&A, and organisational change.
  • Driving performance against SLAs and KPIs, using data and analytics to inform proactive interventions.
  • Coaching and developing a team of ER specialists to deliver credible, risk-based solutions.
  • Partnering with senior stakeholders to deliver commercial, people-focused outcomes aligned with business goals.
  • Championing transformation and leveraging technology to streamline ER processes.
  • Deputising for the Head of ER and contributing to the wider ER leadership team.
This is a high-impact role where your expertise will shape the future of ER in a dynamic, people-first environment.

What you’ll need to succeed
We’re looking for a credible, commercially minded ER leader who brings:
  • Deep knowledge of UK employment law and extensive experience in complex ER case management.
  • A proven track record of leading and developing high-performing ER teams.
  • Strong service delivery focus, with experience managing performance against SLAs and KPIs.
  • A data-led approach with excellent analytical and reporting skills.
  • Experience in managing ER aspects of TUPE, M&A, and organisational change.
  • A continuous improvement mindset and experience leveraging technology to optimise ER processes.
  • Exceptional stakeholder management and influencing skills, with the ability to build trust and inspire confidence across all levels of the business.
What you’ll get in return
You’ll join a collaborative, inclusive culture that values your contribution and supports your growth. Benefits include:
  • A competitive salary and flexible benefits package.
  • Hybrid working and a culture that supports work-life balance.
  • Access to industry-leading learning and development programmes.
  • The opportunity to shape strategic ER in a globally respected firm.

Ready to lead the future of Employee Relations?
If you’re a strategic ER leader looking to make a lasting impact in a dynamic, people-focused environment, we’d love to hear from you. Apply now or contact us with your most up-to-date CV.

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Talk to Emily Ashford, the specialist consultant managing this position

Located in London-City, 5th Floor, 107 Cheapside, Telephone 03330107538
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