• Lead the organisation-wide cutover strategy, ensuring operational readiness across all services.
• Plan, coordinate, and execute cutover activities including data migration, testing, training, and go‑live support.
• Establish and run the EPR Go‑Live Command Centre, managing incident escalation, downtime processes, and rapid response protocols.
• Manage risks, dependencies, and contingency planning for all cutover workstreams.
• Engage with senior clinical, operational, and digital leaders, as well as external suppliers and system integrators.
• Provide reporting, assurance, and updates to Programme Board and senior stakeholders.
• Lead and develop cutover teams, ensuring staff are trained and prepared for go‑live.
• Drive continuous improvement, capturing lessons learned and refining cutover processes.

• Significant experience leading cutover or go‑live activities on large digital transformation programmes (ideally NHS/healthcare).
• Strong background in programme/project management methodologies (PRINCE2, MSP, Agile).
• Proven ability to manage complex risks, interdependencies, and operational readiness activities.
• Experience with incident management, command centre operations, and downtime procedures.
• Senior stakeholder engagement experience, including presenting to Boards and steering groups.

• Master’s degree or equivalent senior-level experience in Health Informatics, Programme Management, Business Administration or similar.
• Advanced project/programme management certification (PRINCE2 Practitioner, MSP, APM, Agile).

• Experience working with EPR suppliers or system integrators.
• Knowledge of NHS digital standards, assurance frameworks, and frontline digitisation programmes.
• Change management and service readiness training (e.g., ITIL).

• Strong strategic leadership skills and the ability to influence at senior levels.
• Excellent communication, negotiation, and relationship-building abilities.
• Analytical thinking and the ability to interpret complex data for decision‑making.
• A collaborative and structured approach to delivery within high‑pressure environments.

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