Your new company

A leading manufacturer of specialist packaging solutions is seeking a dedicated Customer Support Advisor.

Your new role

Your responsibilities will include:

Advising customers on products and services
Processing orders accurately on a computerised system and issuing order acknowledgements
Organising production and dispatch of samples
Liaising with freight companies
Handling customer queries and complaints
Maintaining excellent communication across departments and with customers
Proactively identifying upselling and cross-selling opportunities

What you'll need to succeed

• Experience in a customer service role
• Strong communication skills and a proactive, problem-solving mindset
• Ability to work accurately in a fast-paced environment
• Organised, detail-oriented, and confident decision-maker
• Self-driven, versatile, and results-oriented

What you'll get in return

• Competitive salary of up to £26,000
• Objectives-related bonus
• Technical training provided and opportunities for professional development
• Be part of a supportive team in a growing multinational company

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.