Your new company

Looking for a temporary to permanent Customer Service/Sales Order processing job? Come and work with a new team in a very busy manufacturing business in Scunthorpe!

• Assist the sales and administration team with day‑to‑day operational duties.
• Process and revise customer sales orders accurately.
• Prepare, update, and email sales quotations to customers.
• Handle customer enquiries via phone and email.
• Deliver high‑quality customer service at all times.
• Prepare and maintain Excel-based reports for carriers and customers.
• Liaise with carriers to obtain proof of delivery and resolve non‑delivery issues.
• Address and resolve sales invoice queries efficiently.
• Convert orders into invoices within the ERP system.
• Manage general customer correspondence and incoming inbox enquiries.
• Maintain accurate and up-to-date CRM/ERP records

• Exceptional attention to detail with a focus on accuracy.
• Confident user of Microsoft Office, especially Excel and Outlook.
• Previous experience with ERP systems is an advantage (not essential).
• Strong organisational skills and effective communication abilities.
• Proven background in delivering excellent customer service.
• Ability to prioritise, manage time effectively, and work independently.

What you'll get in return

A great team!

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.