Customer Service Representative
JOB_53404624720805Job type
PermanentLocation
NorthamptonWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Manufacturing & ProductionPay
Junior Role
Customer Service Representative | Permanent Role | Full-Time | Northampton
Job Summary: you will be responsible for managing and growing a specific portfolio of accounts, maximising sales opportunities within that portfolio, and expanding into the wider market.
Duties and Responsibilities
- Achieve sales targets by selling the company's full range of products to existing customers.
- Secure new business by canvassing prospective clients.
- Support marketing campaigns with follow-up activities.
- Represent the company at exhibitions and events.
- Use the company intranet and keep your portals updated.
- Keep the Commercial Manager informed on all key issues and progress.
- Assist the Technical team with organising and processing customer samples.
- Process orders and follow up on logistical issues to ensure on-time delivery.
Skills and Requirements
- Proficient in general administration systems, including Outlook, Excel, and Word.
- Experience with diary management and updating calendars
- Proactive and self-motivated with a drive to meet sales targets.
- A full UK driving licence is essential, as the role involves occasional travel and overnight stays.
- Must be a professional and polite ambassador for the company.
- Ability to work closely with other teams across the business.
- Excellent computer literacy and a "hands-on" approach to practical tasks.
- Strong interpersonal skills to communicate effectively at all levels.
- While a background in sales (e.g., as a Field Sales Representative or Account Manager) is ideal, it is not essential as training will be provided.
Working Environment
This is primarily an office-based role, though occasional travel and overnight stays may be required. There may also be some occasional weekend work. As this is a small business, duties may vary to assist other team members.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Service RepresentativeJOB_534046247208052025-09-032025-12-01
Talk to Olivia Di-Fante, the specialist consultant managing this position
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JOB_53404624720805