Customer Service Representative

4720805
  • Job type

    Permanent
  • Location

    Northampton
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Manufacturing & Production
  • Pay

    Junior Role

Customer Service Representative | Permanent Role | Full-Time | Northampton

Job Summary: you will be responsible for managing and growing a specific portfolio of accounts, maximising sales opportunities within that portfolio, and expanding into the wider market.


Duties and Responsibilities


  • Achieve sales targets by selling the company's full range of products to existing customers.
  • Secure new business by canvassing prospective clients.
  • Support marketing campaigns with follow-up activities.
  • Represent the company at exhibitions and events.
  • Use the company intranet and keep your portals updated.
  • Keep the Commercial Manager informed on all key issues and progress.
  • Assist the Technical team with organising and processing customer samples.
  • Process orders and follow up on logistical issues to ensure on-time delivery.
Skills and Requirements

  • Proficient in general administration systems, including Outlook, Excel, and Word.
  • Experience with diary management and updating calendars
  • Proactive and self-motivated with a drive to meet sales targets.
  • A full UK driving licence is essential, as the role involves occasional travel and overnight stays.
  • Must be a professional and polite ambassador for the company.
  • Ability to work closely with other teams across the business.
  • Excellent computer literacy and a "hands-on" approach to practical tasks.
  • Strong interpersonal skills to communicate effectively at all levels.
  • While a background in sales (e.g., as a Field Sales Representative or Account Manager) is ideal, it is not essential as training will be provided.


Working Environment


This is primarily an office-based role, though occasional travel and overnight stays may be required. There may also be some occasional weekend work. As this is a small business, duties may vary to assist other team members.


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Olivia Di-Fante, the specialist consultant managing this position

Located in Leicester, 1st & 2nd Floor, 2 Colton SquareTelephone 03330107359
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