Customer Service

4715878
  • Job type

    Temporary
  • Location

    London
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Supply Chain & Logistics
  • Pay

    £25k equivalent

Customer Service | 2-3 Month Temporary Role | Logistics Industry | Central London

  • Immediate start!
  • Ongoing role!
  • Open to industry background/junior candidates!

Your new company

This logistics organisation in Central London is recruiting for a Customer Service Officer to join their team on a temporary basis. This role is an ongoing temporary role and is available for candidates who can start immediately. The role is full-time Monday to Friday, 40 hours/week with all 5 days in the office.

Your new role

Reporting to the Operations Manager, the purpose of this role is to provide effective and efficient customer service to external customers and support to the team. The duties for this role will include:
  • Assisting with the day-to-day tasks across the team
  • Handling inbound and outbound calls to customers to handle queries and gather necessary information.
  • Updating internal systems and software with relevant details and notes.
  • Picking up any ad-hoc duties as required.

What you'll need to succeed

In order to be successful in this role, you will need to have the following skills/requirements:
  • Proven experience in an Administration role with the ability to adapt to new roles.
  • Technical proficiency in multiple software programs, including the MS Suite.
  • Highly organised individual with great attention to detail and accuracy.
  • Can-do, flexible attitude coupled with a high work ethic and ability to adapt to new environments and challenges.
  • Excellent written and verbal communication skills.

What you'll get in return

In addition to an industry-competitive hourly rate, you will be paid weekly through an efficient online timesheet process and will also receive expert advice from a Hays consultant providing support and guidance throughout the duration of your contract and beyond. This is an excellent opportunity to not only utilise your skills and gain experience in a large and busy environment, but also to grow your network within the industry.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Daniel Donat, the specialist consultant managing this position

Located in London-City, 5th Floor, 107 Cheapside, Telephone 02034650016
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