Customer Service Coordinator
JOB_53652824758900Job type
TemporaryLocation
KnowsleyWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Manufacturing & ProductionPay
£12-£16 per hour
Customer Services Coordinator
Location: Knowsley
Hourly Rate: £12-£16
Contract Type: Temporary
Hourly Rate: £12-£16
Contract Type: Temporary
About the Role
We are seeking an experienced Customer Service Coordinator to provide short-term support to a leading manufacturing company during a busy period. This is an excellent opportunity for someone who can hit the ground running, manage customer relationships, and ensure smooth order processing.
Key Responsibilities
- Act as the first point of contact for customer enquiries via phone and email.
- Process orders accurately and maintain up-to-date records in ERP/CRM systems.
- Coordinate with production and logistics teams to ensure timely delivery.
- Provide customers with updates on order status and resolve any issues promptly.
- Assist with administrative tasks and reporting for the customer service team.
Requirements
- Previous experience in customer service or coordination, ideally within manufacturing or a similar industry.
- Ability to adapt quickly and work independently in a fast-paced environment.
- Strong communication and problem-solving skills.
- Excellent organisational skills and attention to detail.
- Proficiency in MS Office; experience with ERP systems is desirable.
What you'll get in return
- Competitive hourly rate.
- Immediate start available.
- Opportunity to gain experience in a dynamic manufacturing setting.
If you're interested in this role, forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Service CoordinatorJOB_536528247589002026-01-072026-04-07
Talk to Phoebe Carrara, the specialist consultant managing this position
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JOB_53652824758900