Customer Service Coordinator

4758900
  • Job type

    Temporary
  • Location

    Knowsley
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Manufacturing & Production
  • Pay

    £12-£16 per hour

Customer Services Coordinator

Location: Knowsley
Hourly Rate: £12-£16
Contract Type: Temporary

About the Role
We are seeking an experienced Customer Service Coordinator to provide short-term support to a leading manufacturing company during a busy period. This is an excellent opportunity for someone who can hit the ground running, manage customer relationships, and ensure smooth order processing.

Key Responsibilities
  • Act as the first point of contact for customer enquiries via phone and email.
  • Process orders accurately and maintain up-to-date records in ERP/CRM systems.
  • Coordinate with production and logistics teams to ensure timely delivery.
  • Provide customers with updates on order status and resolve any issues promptly.
  • Assist with administrative tasks and reporting for the customer service team.

Requirements
  • Previous experience in customer service or coordination, ideally within manufacturing or a similar industry.
  • Ability to adapt quickly and work independently in a fast-paced environment.
  • Strong communication and problem-solving skills.
  • Excellent organisational skills and attention to detail.
  • Proficiency in MS Office; experience with ERP systems is desirable.

What you'll get in return
  • Competitive hourly rate.
  • Immediate start available.
  • Opportunity to gain experience in a dynamic manufacturing setting.


What to do next

If you're interested in this role, forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Apply for this job

Talk to Phoebe Carrara, the specialist consultant managing this position

Located in Liverpool, Part 2nd Floor, 5 St Paul’s Square, Telephone 01512420744
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