Your new company

Permanent customer service agents required for a well known company based in Trafford Park, leaders in their industry.

Your new role

• You will be taking inbound calls from customers, taking orders and dealing with queries.

• Ensuring positive relationships with customers are maintained for repeat business and strong feedback
• Handling any aftersales calls and resolving at first point where possible
• Managing the customer service email inbox
• Contacting suppliers and building strong relationships to ensure seamless service to the customer
• Updating the company database and logging communication

What you'll need to succeed

Previous experience handling phone based queries

Strong customer focus
Excellent attention to detail
Clear and confident communication

What you'll get in return

Permanent job
£25-26k
Monday to Friday, 8:30am till 5pm
Hybrid working
Modern offices with excellent facilities
Competitive benefits package
Onsite parking, close to public transport links

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.