Customer Service Advisors
JOB_53552814742248Job type
PermanentLocation
ManchesterWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
ConstructionPay
25000
Customer Service Advisors
Customer Service Advisor
Location: Manchester Full-Time | Permanent 25K to 26K
Hours: 0830 to 1730
Hybrid – 3 days office and 2 days WFH
Are you passionate about delivering outstanding customer service? Do you thrive in a fast-paced environment where every interaction matters? We’re looking for a Customer Service Advisor to be the friendly, professional voice of our business—helping customers, solving problems, and making a real impact every day.
What You’ll Be Doing
- Handling customer enquiries via phone, email, and live chat with accuracy and care
- Processing orders and bookings efficiently, ensuring all details are correct
- Meeting call handling targets and responding promptly to all queries
- Maintaining up-to-date customer records and following company procedures
- Ensuring customer satisfaction by adhering to safety and service standards
- Collaborating with your team and seeking opportunities for personal growth
- Communicating professionally with internal and external stakeholders
What We’re Looking For
- A customer-focused problem solver with a positive attitude
- Experience of handling inbound enquiries or live chat
- Strong organisational skills and the ability to prioritise effectively
- Clear, confident communication and a results-driven mindset
- A team player who builds great relationships with colleagues and customers
- Commitment to delivering high standards and meeting performance targets
Why Join Us?
We offer a supportive team environment, opportunities for development, and the chance to be part of a company that values service excellence. If you’re ready to take the next step in your customer service career, we’d love to see your CV!
#LI-DNI
Customer Service AdvisorsJOB_535528147422482025-11-072026-02-06
Talk to Leah Lockley, the specialist consultant managing this position
Located in Oldham, Part 3rd Floor, Oldham Business Centre, University WayTelephone 01616244232Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.
JOB_53552814742248