• Deliver exceptional service by handling customer orders and enquiries with precision and care.
• Respond across multiple channels—calls, emails, live chat—ensuring every interaction exceeds expectations.
• Maintain accurate records and bookings, following procedures and safety standards.
• Collaborate with colleagues and seek guidance to grow your skills and performance.
• Represent the values with professionalism and courtesy in every customer interaction.

• A customer-focused problem solver with a passion for service.
• Experience in live chat or inbound call handling.
• Strong organisational skills and the ability to prioritise effectively.
• Clear, confident communication and a results-driven mindset.
• A team player who thrives in a collaborative environment.
• Commitment to high standards and achieving targets.
• Any experience of working in a Business to Business/B2B/Corporate client environment is an advantage.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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