Customer Service Advisor

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  • Job type

    Permanent

  • Location

    Stoke on Trent

  • Working Pattern

    Full-time

  • Specialism

    Office And Administration Management

  • Industry

    Manufacturing & Production

  • Pay

    £26000
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Customer Service Advisor, Stoke-on-Trent, £26,000, Full time

NEW Customer Service Role in Stoke-on-Trent
Customer Service Advisor
Stoke Area
Permanent
£26,000
Full time
Working hours: Mon-Fri 7:30am – 4:30pm (30-minute break)

Main Responsibilities
  • Answer incoming phone calls and emails from customers
  • Make outgoing phone calls to customers with updates on their orders. Investigate and resolve a range of complaints
Log complaints on the system and mark to the relevant department.
  • Support customers arriving on site
  • Organising the service schedules and arranging customer visits
  • Booking courier services
  • Learn the technical knowledge of products

Background required
  • Customer Service
  • Administration
  • Knowledge of Manufacturing Sector

Please send your CV to me directly to be considered for this role.

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Talk to Martin Boulton, the specialist consultant managing this position

Located in Stoke on Trent, Suite 1.01, Basement Floor, Clayworks SmithfieldTelephone 01782958910
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