Your new role

You’ll be the first point of contact for residents, handling queries over the phone and by email.

You’ll support tenants with day-to-day issues, log repairs, liaise with housing officers and help maintain a safe and welcoming environment.

You’ll also assist with tenancy sign-ups, update records, and ensure residents are signposted to the right services when needed.

What you'll need to succeed

Strong customer service skills — confident speaking to residents over the phone

A proactive, problem-solving mindset

Basic IT skills — able to log queries and update records accurately

Team player with a genuine interest in helping others

What you'll get in return

Weekly pay

Option to be paid PAYE or Umbrella

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.