Customer Service Advisor

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  • Job type

    Permanent

  • Location

    Reading

  • Working Pattern

    Full-time

  • Specialism

    Office And Administration Management

  • Industry

    Automotive

  • Pay

    £27000
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Customer Service

Customer Service & Administration Executive
Location: Reading
Salary: £27,000 per annum
Full-time | Permanent

Are you a proactive and organised individual with a passion for delivering exceptional customer service? We’re looking for a confident and detail-oriented Customer Service & Administration Executive to join our dynamic team.

About the Role
In this varied and fast-paced role, you’ll be the first point of contact for customers, providing support and resolving queries efficiently. You’ll also play a key part in the smooth running of administrative processes, ensuring accuracy and professionalism in all communications.
Key Responsibilities
  • Responding to customer enquiries via phone, email, and live chat
  • Updating records, and maintaining databases
  • Supporting internal teams with administrative tasks
  • Handling complaints and escalating issues when necessary
  • Ensuring compliance with company policies and procedures

What We’re Looking For
  • Previous experience in a customer service or administrative role
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organisational abilities
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • A positive attitude and willingness to learn

What We Offer
  • Competitive salary of £27,000
  • Supportive and collaborative team environment
  • Opportunities for professional development
  • Flexible working options (where applicable)
  • Generous holiday allowance and company benefits
If this sounds like the perfect next step in your career, we’d love to hear from you! Apply today or contact us for more information.


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Talk to Fiona Darlow, the specialist consultant managing this position

Located in Reading, 6th Floor, The Blade, Abbey SquareTelephone 01189070321
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