Customer Service Advisor

4732115
  • Job type

    Contract
  • Location

    Bristol
  • Working Pattern

    Full-time
  • Specialism

    Customer Services
  • Industry

    Charities & Not For Profit
  • Pay

    £28-30K

6 month fixed term contract role for a Customer Services Advisor near Clifton Triangle-100% OFFICE

Your new company

Company based near Clifton Triangle are looking for the right person for a 6 month contract

Your new role

Ready to step into a role where your calm under pressure, problem-solving prowess, and people-first mindset truly shine? We’re on the hunt for a Customer Service Coordinator who’s not just great at ticking boxes—but thrives on creating exceptional customer journeys.
What you’ll be doing:
  • Managing customer queries via email and phone with speed and empathy.
  • Coordinating with the business to ensure timely resolutions to customer queries.
  • Tracking works and pushing for completion within 28 days.
  • Keeping systems updated and KPIs on point.
  • Collaborating across departments to deliver seamless service.

What you'll need to succeed
  • Experience in a fast-paced, customer-focused environment.
  • A cool head when handling complaints and tricky situations.
  • Strong Microsoft Office skills—Excel, Outlook, the works.
  • Planning, organisation, and decision-making skills that keep things moving.
  • A tactful, assertive, and empathetic approach to customer care.
  • Team spirit and top-notch communication.

What you'll get in return

  • Up to 39 days of annual leave (yes, really!) including bank holidays (pro rata for length of contract)
  • A pension scheme that works harder for you.
  • Modern office to work in.
  • Great team to work with.
What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. INDHAF

Apply for this job

Talk to Jessica Summers, the specialist consultant managing this position

Located in Bristol, 2nd Floor, 3 Temple Quay, Temple Back EastTelephone 01173746320
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