Customer Service Advisor – Welsh Language
JOB_53617454752824Job type
TemporaryLocation
CaernarfonWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Government & Public ServicesPay
£27k equiv
Customer Service Officer – Welsh Speaking |Swyddog Gwasanaethau Cwsmer – Siarad Cymraeg
Customer Service Officer – Welsh Speaking
Swyddog Gwasanaethau Cwsmer – Siarad Cymraeg
Location / Lleoliad: Caernarfon
Pay / Cyflog: £15 per hour
Contract / Cytundeb: Temporary – Approx. 5 months (from end of January)
Hours / Oriau: Full-time, Monday–Friday
Pay / Cyflog: £15 per hour
Contract / Cytundeb: Temporary – Approx. 5 months (from end of January)
Hours / Oriau: Full-time, Monday–Friday
Your New Company / Eich Cwmni Newydd
Join a respected local government organisation during a busy and exciting period! I am looking for fluent Welsh speakers to provide exceptional customer service and make a real difference to the community.
Ymunwch â sefydliad llywodraeth leol sy’n cael ei barchu yn ystod cyfnod prysur a chyffrous! Rydym yn chwilio am siaradwyr Cymraeg rhugl i ddarparu gwasanaeth cwsmeriaid eithriadol a gwneud gwahaniaeth gwirioneddol i’r gymuned.
Your Role / Eich Rôl
As a Customer Service Officer, you’ll be the friendly voice on the phone, helping customers with queries, signposting services, and recording accurate data. Your Welsh language skills will be key in delivering a first-class experience.
Fel Swyddog Gwasanaethau Cwsmer, byddwch yn llais cyfeillgar ar y ffôn, yn helpu cwsmeriaid gyda chwestiynau, yn cyfeirio at wasanaethau, ac yn cofnodi data’n gywir. Bydd eich sgiliau Cymraeg yn allweddol i ddarparu profiad o’r radd flaenaf.
What You’ll Need / Yr Hyn Sydd Angen Arnoch
- Fluent in Welsh and English / Yn rhugl yn y Gymraeg a’r Saesneg
- Confident telephone manner / Hyderus ar y ffôn
- Positive attitude and multitasking skills / Agwedd gadarnhaol a gallu i wneud sawl peth ar unwaith
- Basic MS Office skills / Sgiliau sylfaenol MS Office
- Available from end of January for approx. 5 months / Ar gael o ddiwedd Ionawr am tua 5 mis
- DBS check required / Gwiriad DBS yn ofynnol
What You’ll Get / Yr Hyn Sydd Ar Gael I Chi
- Competitive pay: £15 per hour / Cyflog cystadleuol: £15 yr awr
- Full-time hours, Monday–Friday / Oriau llawn amser, Llun–Gwener
- Based in Caernarfon with free parking / Wedi’i leoli yng Nghaernarfon gyda pharcio am ddim
- Hybrid working available after training / Gwaith hybrid ar gael ar ôl hyfforddiant
- 1-month training provided / Hyfforddiant 1 mis yn cael ei ddarparu
Ready to make an impact? Apply today and bring your Welsh language skills to a role that truly matters!
Yn barod i wneud gwahaniaeth? Ymgeisiwch heddiw a defnyddiwch eich sgiliau Cymraeg mewn rôl sy’n wirioneddol bwysig!
Yn barod i wneud gwahaniaeth? Ymgeisiwch heddiw a defnyddiwch eich sgiliau Cymraeg mewn rôl sy’n wirioneddol bwysig!
Customer Service Advisor – Welsh LanguageJOB_536174547528242025-12-082026-03-09
Talk to Michelle Corker, the specialist consultant managing this position
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JOB_53617454752824