Customer Service Administrator
JOB_53846864784129Job type
TemporaryLocation
ManchesterWorking Pattern
Full-timeSpecialism
AdministratorsIndustry
Charities & Not For ProfitPay
£12.21 plus holiday pay
Customer Service Administrator
Customer Service & Administration Officer
Hourly Rate: £12.21 Contract: Up to 4 weeks, potential to extend
Hours: 37.5 per week
Location: East Manchester – Fantastic Offices and Location
Working Pattern: Onsite /potential for hybrid
Hours: 37.5 per week
Location: East Manchester – Fantastic Offices and Location
Working Pattern: Onsite /potential for hybrid
We are looking for an enthusiastic and reliable Customer Service & Administrative Officer to support a public sector membership organisation on a short‑term assignment.
About the Role
You will be the first point of contact for members and the public, delivering excellent customer service both in person and remotely. Alongside handling enquiries, you will provide general administrative support to ensure smooth day‑to‑day operations.
Key Responsibilities:
- Providing friendly, professional customer service via phone and email.
- Supporting membership queries and processing information accurately
- Updating internal systems and maintaining records
- Carrying out general administrative duties as required
- Working collaboratively with internal teams
What We’re Looking For
- Strong communication and interpersonal skills
- Previous experience in customer service or administration
- Good organisational skills and attention to detail
- Ability to work onsite and potential for hybrid
- Reliable, proactive, and able to start immediately
Benefits
- Competitive hourly rate
- A friendly working environment within a public sector setting
What you need to do now
If you're interested in this role, please forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
If you're interested in this role, please forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
#LI-DNI
Customer Service AdministratorJOB_538468647841292026-03-272026-06-25
Talk to Leah Lockley, the specialist consultant managing this position
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JOB_53846864784129