Customer Service – Nights 6pm-6am REMOTE
JOB_53596604750873Job type
PermanentLocation
ManchesterWorking Pattern
Full-timeSpecialism
Customer ServicesIndustry
Manufacturing & ProductionPay
£30-33k Neg
Customer Service | Plant Hire/Machinery Hire | 30k neg | Nights 6pm-6am | 100% remote, occ on site |
Job Title: Customer Service Representative (Night Shift)
Hours: 6:00 PM – 6:00 AM (Monday to Thursday inclusive) Salary: £30,000 – £33,000 (Negotiable)
Location: 100% Remote (Occasional travel to Manchester – very rare)
About the Role
My client is seeking a highly motivated and experienced Customer Service professional to join a busy team on a night shift basis. This role is fully remote, offering flexibility while requiring independence and strong problem-solving skills.
Key Responsibilities
- Handle customer queries promptly and professionally.
- Manage logistics-related enquiries and coordinate with carriers and third-party providers.
- Monitor and respond to emails in the shared inbox.
- Ensure smooth communication between customers and operational teams.
- Work independently during night hours to maintain service standards.
Requirements
- Essential: Previous experience in plant or machine hire industry.
- Strong communication and organisational skills.
- Ability to work autonomously and make decisions under minimal supervision.
- Comfortable with remote working and occasional travel to Manchester (rare).
- Proficient in handling multiple queries and prioritising tasks effectively.
What the client Offers
- Competitive salary (£30,000 – £33,000, negotiable based on experience).
- Fully remote working environment. (very occasional trip to Manchester)
- Opportunity to work independently and take ownership of responsibilities.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Customer Service – Nights 6pm-6am REMOTEJOB_535966047508732025-11-272026-02-26
Talk to Wendy Turner, the specialist consultant managing this position
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JOB_53596604750873