Customer Marketing Manager

4503717
  • Job type

    Permanent
  • Location

    London
  • Working Pattern

    Flexible Working,Full-time
  • Specialism

    Market Research And Analysis
  • Industry

    Retail & Consumer Goods
  • Pay

    Up to £60,000 + 10% bonus

Customer Marketing Manager - Up to £60,000 + 10% bonus - International FMCG Company

Your new company
Hays have exclusively partnered with a rapidly expanding international FMCG company who for more than 50 years have been one of the largest names of their kind. They have an innovative portfolio of seven reputable brands, selling into specialist stores in the UK, Spain, Paris, Italy. The team are all extremely passionate about what they do and work closely together towards a goal that is something more important than sales, there is a real human and fulfilling feel to the company and its individuals.


Your new role

As Customer Marketing Manager for two of the most popular brands, you will be the category & brand expert in front of the company’s top clients, defining 4Ps plans customised by account, always considering business priorities, and considering brand guidelines. It will also be a very relevant member that should fuel brands knowledge by building and sharing best practices on implemented activities or defining new initiatives to be tested in the market.

  • Key Account Management:

- Cultivate and maintain strong relationships with key accounts, ensuring customer satisfaction and loyalty.

- Collaborate with retail partners to drive sales, maximize product visibility, and implement effective merchandising strategies.

  • Customer Marketing:

- Develop and execute customer-specific marketing plans to enhance brand visibility and drive product adoption.

- Analyse market trends and consumer behaviour to identify opportunities for strategic marketing initiatives.

  • Cross-Functional Collaboration:

- Work closely with the sales, marketing, and product development teams to align strategies and achieve business objectives.

- Collaborate with internal stakeholders to tailor marketing campaigns that resonate with diverse customer segments.

  • Data Analysis and Reporting:

- Utilise data analytics to measure campaign effectiveness, track key performance indicators, and provide actionable insights for continuous improvement.

- Prepare regular reports for management, summarising key achievements, challenges, and recommendations.



What you'll need to succeed

To thrive in this role, you need to have a minimum 5 years of experience in the FMCG industry. The right candidate will have category and customer marketing capabilities and proven experience in key account managing. You must be resilient to keep up with the ever-changing FMCG market, driven and adept to taking on multiple projects at the same time.


What you'll get in return

You will receive a competitive annual salary dependent on experience. There is a hybrid working model of 2 days in the office and 3 days from home a week, that allows working hour flexibility. You will also receive a fantastic work life balance. Most importantly, you will get the opportunity to work with a team of motivated, driven, and passionate individuals who put their all into what they do. There is also a clear guaranteed progression path within this role.

Apply for this job

Talk to Zoe Klein, the specialist consultant managing this position

Located in London-City, 5th Floor, 107 Cheapside, Telephone +44 333 010 6176
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