CRM Executive
JOB_52461744094821Job type
PermanentLocation
LondonWorking Pattern
Full-timeSpecialism
Digital MarketingIndustry
InsurancePay
Up to £40k
CRM Executive - Insurance
Your new company
You will be joining a well-established insurance company who are looking to strengthen their CRM function. This company is at the forefront of their industry, and leverages cutting-edge, data-backed tools to provide seamless and comprehensive service for their clientele.
Your new role
As a CRM Executive, you will be responsible for supporting the development and implementation of effective marketing strategies to enhance customer loyalty and retention. You will work closely with the marketing and sales teams to ensure our CRM system effectively supports our business goals.
Key responsibilities include:
- Supporting the management and optimisation of our CRM system to improve customer engagement and retention.
- Developing and executing loyalty programs and retention strategies.
- Analysing customer data to identify trends and opportunities for growth.
- Collaborating with cross-functional teams to enhance the customer experience.
- Monitoring and reporting on the effectiveness of CRM campaigns, reporting to the CRM manager and above.
What you'll need to succeed
To be successful in this role, you will need:
- Proven experience in a CRM B2C role, insurance experience preferred.
- Strong understanding of customer loyalty and retention strategies. Proven ability to tangibly improve customer engagement and generate increased revenue.
- Proficiency in CRM software, e.g. HubSpot, Zoho, Salesforce, Insureio is desirable.
- Data analysis skills required, e.g. SQL, Google Analytics & GA4, PowerBI, Tableau
- Excellent communication and interpersonal skills.
- The ability to work independently and as part of a team.
What you'll get in return
In return for your dedication and hard work, you will receive:
In return for your dedication and hard work, you will receive:
- A competitive salary between £30,000 - £35,000/year.
- Comprehensive health insurance.
- A robust pension contribution scheme.
- Cycle to work scheme.
- Access to free and subsidised health services, including mental health.
- Employee discounts on a wide range of products.
- Opportunities for professional development and career advancement.
What you need to do now
If you're interested in this type of role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
N.B This is a speculative role. If you are looking for a role that matches this description, I'm confident that we can collaborate to find you something similar. Hays will also have other live roles that may be relevant to you.
CRM ExecutiveJOB_524617440948212024-09-262024-12-24
Talk to Lachlan Harrington, the specialist consultant managing this position
Located in London-City, 5th Floor, 107 Cheapside, Telephone 03330102306Click here to access our Privacy Policy, which provides detailed information on how we use and protect your personal information, and your rights in relation to this.
JOB_52461744094821