Credit & Operations Director
JOB_53458234728275Job type
PermanentLocation
Milton KeynesWorking Pattern
Full-timeSpecialism
Credit ControlIndustry
AutomotivePay
£85,000 - £100,000Closing date
31 Oct 2025
Credit & Operations Director in Milton Keynes
£85k -100k + Benefits | Milton Keynes (Hybrid) | Permanent | Full-Time
Your new company
A leading business unit within a global organisation is seeking a strategic and hands-on Credit & Operations Director to lead its credit, collections and administrative functions. With a strong focus on performance, compliance and operational excellence, this is a high-impact role offering the opportunity to shape the credit strategy and drive business growth.
A leading business unit within a global organisation is seeking a strategic and hands-on Credit & Operations Director to lead its credit, collections and administrative functions. With a strong focus on performance, compliance and operational excellence, this is a high-impact role offering the opportunity to shape the credit strategy and drive business growth.
Your new role
As Credit & Operations Director, you will be responsible for developing and implementing the credit strategy across the business unit, ensuring robust compliance, and leading operational improvements. You’ll work cross-functionally with senior stakeholders to set targets, monitor performance, and take corrective action where needed. This role also includes leadership of the credit and operations team, fostering a culture of accountability, integrity, and continuous improvement.
As Credit & Operations Director, you will be responsible for developing and implementing the credit strategy across the business unit, ensuring robust compliance, and leading operational improvements. You’ll work cross-functionally with senior stakeholders to set targets, monitor performance, and take corrective action where needed. This role also includes leadership of the credit and operations team, fostering a culture of accountability, integrity, and continuous improvement.
Key responsibilities include:
- Define and execute the credit strategy, aligning with business plans and market objectives.
- Lead monthly performance reviews and present credit and operational outcomes to senior management
- Ensure compliance with AML, PEP, and internal governance policies
- Develop and implement KPI dashboards and reporting tools for decision-makers
- Strengthen internal controls and promote risk-aware thinking across the organisation
- Oversee credit and operational reporting, ensuring accuracy and timeliness
- Lead, coach, and develop the credit & operations team, including succession planning.
- Champion change initiatives and drive lean process improvements
What you'll need to succeed
- Relevant higher education or equivalent experience
- Extensive leadership experience in credit, collections and operations within financial services or commercial vehicle sectors
- Proven track record of managing large teams and P&L responsibility
- Strong understanding of contract law, compliance frameworks and operational systems
- Fluent in English with excellent communication and stakeholder engagement skills
- Strategic thinker with a hands-on approach and results-driven mindset
What you'll get in return
- Competitive salary and benefits package
- Strategic leadership role with cross-functional influence
- Opportunity to shape credit and operational performance in a dynamic business
- Supportive environment focused on innovation, compliance, and continuous improvement
What you need to do now
If you're a forward-thinking Credit & Operations leader ready to take on a high-impact role, we’d love to hear from you. Apply today or contact Alicia Maxwell for a confidential discussion.
If you're a forward-thinking Credit & Operations leader ready to take on a high-impact role, we’d love to hear from you. Apply today or contact Alicia Maxwell for a confidential discussion.
Credit & Operations DirectorJOB_534582347282752025-09-262025-10-31
Talk to Alicia Maxwell, the specialist consultant managing this position
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JOB_53458234728275