Your new company
A leading accountancy firm that has seen tremendous recent growth.

Your new role

• Identify clients previously on Direct Debit but currently inactive.
• Contact clients to re-authorize Direct Debit mandates via GoCardless.
• Track progress and ensure timely onboarding.

• Review all clients currently on manual or non-DD payment plans.
• Communicate benefits and assist clients in switching to Direct Debit.
• Ensure accurate setup and alignment with invoicing schedules.

Key responsibilities

• Contact clients by phone and email to encourage Direct Debit sign-up.
• Guide clients through the GoCardless onboarding process.
• Use CCH and GoCardless to manage and monitor payment requests.
• Maintain accurate records of client communications and DD status.
• Collaborate with internal teams to ensure smooth transitions.
• Provide weekly updates on project progress to the Head of Credit Control.

What you'll need to succeed

• Experience in credit control, collections, or client account management.
• Confident communicator with strong phone and email engagement skills.
• Familiarity with Direct Debit systems (GoCardless experience preferred).
• Proficient in Excel and finance systems (CCH experience a plus).
• Organised, proactive, and results-driven.

What you'll get in return
Hybrid working with the potential to work remotely.
Opportunity to enhance your experience in a leading firm.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.