Your new company
As Credit Controller, you will take ownership of reducing aged debt and maintaining a professional and efficient credit control process. This role requires accuracy, confidentiality and a proactive approach to customer engagement.

Your new role

• Monitoring outstanding debt and ensuring timely collection
• Managing daily enquiries via email, telephone and correspondence
• Maintaining accurate customer and third‑party records
• Liaising with accounts on reconciliations and resolving posting errors
• Following up overdue payments and contacting debtors regularly
• Handling billing queries with internal teams
• Processing incoming payments (cheques, BACS, cash)
• Reviewing and improving credit control procedures
• Working to strict deadlines and escalating cases where required
• Contributing to process development and assisting with staff training
• Providing regular updates to the Accounts Manager

What you'll need to succeed

• Minimum 2 years’ experience in Credit Control
• Strong customer service and communication skills
• Ability to prioritise, meet deadlines and work under pressure
• High accuracy and excellent IT skills (Microsoft & accounting systems)
• Ability to work independently and as part of a team
• A professional, positive approach with strong problem‑solving skills
• Commitment to confidentiality and high standards
• (Desirable) 5 GCSEs A–C including Maths & English

What you'll get in return

• 4 DAY WEEK AFTER 6 MONTHS - SALARY STAYS THE SAME.
• Initially 5 day week for first 6 months (35 hours) Reduces to 4days (28hours) Salary stays same!!
• 2 DAYS WORKING FROM HOME
• 30 days annual leave (inclusive of statutory holidays)
• Monday–Friday 9am–5pm (35‑hour week)
• Professional, supportive working environment
• Strong focus on wellbeing and employee care
• Structured development opportunities and training support
• Free on‑site parking & modern office facilities

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.