Your new company

Your new role

• Manage a portfolio of business and residential telecoms accounts, ensuring timely payment and reducing aged debt.
• Proactively chase overdue balances via phone, email, and letter, in line with company policy.
• Monitor credit limits, payment terms, and customer account performance, ensuring accurate reconciliation.
• Allocate payments, manage direct debits, and process credit notes or adjustments as required.
• Work collaboratively with billing, provisioning, and customer service teams to resolve invoice or service disputes promptly.
• Identify and report recurring billing or credit issues, recommending process improvements.
• Produce regular aged debt reports and cash collection forecasts, escalating high-risk accounts where necessary.

What you'll need to succeed

• Proven experience in Credit Control or Accounts Receivable
• Confidence when handling overdue accounts and professional when resolving queries
• Proficient in Excel and accounting software (Sage, Xero, SAP)
• Strong communication, negotiation and customer service skills
• Positive and proactive attitude who works well in a team or as an individual.
• High accuracy and attention to detail with good numerical ability

What you'll get in return

• £14 per hour
• Imminent start
• 6 to 9 months with possible extension
• City Centre role
• Close to transport links
• Supportive and experienced team

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.